24/7 Monitoring Services

24/7 Monitoring Services

Nieto’s 24/7 Monitoring Services provide clients with peace of mind by constantly keeping an eye on your business operations. It’s surprising how many businesses overlook the importance of continuous monitoring and wait for issues to arise before taking action. Imagine driving a car without a gas gauge, only realizing you’re out of fuel when the car stops. Now imagine blaming the car for running out of gas—that’s what unmonitored IT systems can be like.

At Nieto, we utilize a wide range of solutions to monitor everything critical to your business. Our monitoring services can be deployed onsite, offsite, or in the cloud, depending on your needs. We use a mix of free tools, custom-developed solutions, and industry-standard enterprise tools to create the ideal monitoring setup within your budget. With our best practice templates, we can quickly identify the critical components of your business and start monitoring them promptly, or we can conduct a comprehensive audit to determine and prioritize all the processes and systems that need monitoring. We offer flexible solutions, whether you require multiple systems with multiple screens or a customized dashboard tailored for different management levels within your company.

Monitoring isn’t just for IT. While most of our clients begin with us monitoring circuits, routers, and servers, they often realize the potential to monitor almost anything as we become familiar with their business. For example, accounting might need to monitor cash flow, accounts receivable (AR), and accounts payable (AP). Marketing and sales might track website performance, shopping carts, PayPal transactions, or even social media activity like Twitter. Management could keep an eye on billable hours, while HR might monitor vacation time and overtime. Understanding your business’s operations and monitoring critical metrics can provide invaluable insights and help you avoid running out of “fuel” every few weeks.

With Nieto’s Monitoring Services, we can either notify you when a service goes down or take immediate action by working with providers to resolve the issue, keeping you informed every step of the way.

 

Circuit Monitoring

Monitor telephone or internet circuits 24/7 and know within minutes that a service has gone down.  Best practices include monitoring internal and external interfaces as well as the environment, and power sources to ensure we know why service went down.

Network Monitoring

Comprehensive monitoring for critical network devices such as routers, switches and firewalls. Assist network teams get deep performance visibility required to manage complex networks.

Application Monitoring

Identify application servers and app components that are generating errors. Monitoring for Java, .NET, Ruby, PHP, AWS, Azure and mobile platforms.

Custom Report Monitoring

Using Power Pivot, Power BI, SharePoint, or existing systems custom monitors can be created from reports for all key business indicators.

Website Monitoring

Proactively monitor uptime and performance of your website and get visibility into website response time.   Analyze how the website responds when accessed from various global locations and take swift corrective actions in case of downtime.

Server Monitoring

Stay on top of outages and pinpoint server issues with root cause analysis and capabilities.  Create custom plugins and monitor critical systems, services, and performance indicators.

Financial Monitoring

Monitor AP, AR, Cash, Sales, or any financial points that are kept in a third party system.

Bandwidth Monitoring

Monitor bandwidth speeds and alert on thresholds for all your connections and know before saturation occurs.