Privacy Policy
Effective Date: May 21, 2026
Nieto Technology Partners, LLC (“Nieto,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including information related to SMS / text messaging communications.
Information We Collect
We may collect the following information when you interact with us:
- Contact information (name, email address, phone number, mailing address)
- Business and service-related information (such as IT environment details, support requests, and account records)
- Mobile phone number and SMS conversation history when you opt in to text messaging communications
We collect your mobile number only with your consent.
How We Use Your Information
We use your information to:
- Provide IT support, managed services, account management, and related business services
- Send service alerts, appointment reminders, scheduling updates, and responses to inquiries
- Communicate regarding active services, projects, or support requests
- Improve our services and customer experience
We do not sell your personal information or mobile phone number to third parties.
Mobile opt-in data and SMS consent will not be shared with third parties or affiliates for marketing purposes.
SMS / Text Messaging
When you provide your mobile number and consent to SMS communications:
- You may receive transactional or conversational text messages related to our services
- SMS messages are conversational and manually sent by Nieto employees using Microsoft Teams Phone
- Message frequency varies and is typically low volume
- Message and data rates may apply according to your mobile carrier plan
You may opt out of SMS communications at any time by replying STOP to any message. You may reply HELP for assistance.
After opting out, you will receive a confirmation message and will no longer receive SMS communications from us unless you subsequently opt back in.
Consent to receive SMS messages is not a condition of purchase or service.
Data Sharing and Security
We may share your information only with:
- Trusted service providers that help deliver our services (such as Microsoft Teams Phone, cloud providers, or PSA/ticketing systems)
- Legal authorities when required by law or to protect our legal rights
We implement reasonable administrative, technical, and physical safeguards to help protect your information. However, no method of electronic transmission or storage is completely secure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
Texas residents may have additional rights under the Texas Data Privacy and Security Act.
Contact Us
Nieto Technology Partners, LLC
PO Box 2506
Spring, TX 77383
Email: info@nieto.com
Phone: 713-893-5667
Website: nieto.com