Flat Rate IT Support

Proactive IT support that protects your business, without surprise charges.

Proactive IT support that protects your business, without surprise charges.

We Don't Nickel & Dime Your Business

In the world of business IT, unexpected costs can be just as frustrating as unexpected downtime. If you’ve ever been hit with an invoice filled with charges you didn’t anticipate—”extra” hours, “special” support, or “premium” response times—you’re not alone. Flat rate IT support eliminates hidden fees so you can focus on what matters.

Your smarter
IT solution
starts here!

Nieto Flat Rate IT Support no surprises

With flat-rate IT support, you know exactly what you’re paying each month. No surprises, no spikes, no haggling. This predictability makes it easier to plan, manage your budget, and avoid the sticker shock of unexpected hourly charges.

Hourly providers make more money when things break. Flat-rate providers make more money when things don’t. That means your success is their success. Their business model depends on proactively preventing problems, not billing you to fix them over and over again.

Ever hesitate to pick up the phone because you know you’ll get billed just for asking a question? Flat-rate clients don’t have that problem. You get unlimited support, which means your team can get the help they need when they need it—without worrying about racking up the bill.

Flat-rate providers are incentivized to stop problems before they start. That means regular updates, proactive security monitoring, and system optimization are built into the service. You’re not just paying for IT to respond—you’re paying for them to stay ahead of issues.

When your provider isn’t motivated by how many hours they can bill, they’re motivated by how smoothly your systems can run. That results in less downtime, faster recovery, and more time for your team to do what they do best.

Flat-rate IT isn’t just a billing model—it’s a mindset. Your provider becomes a true partner in your business, focused on long-term success rather than quick, short-term profits.

Nieto Flat Rate IT Support How It Works
Services Needed
Pick Your Services
• Monitoring
• Maintenance
• Backups
• Desktop Support
• Cybersecurity
• Servers/Network
Services Needed
Employees
Tell Us Your Team Size
• 1-10
• 10-20
• 20-50
• 50-100
• 100+
Employees
Technology Priority
Let Us Know How Important Technology is to Your Daily Business Activities
• Not very
• Somewhat
• Extremely
Technology Priority
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Start Enjoying Flat-Rate IT Support
We provide you with one flat rate to meet your businesses needs!
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    Select which services are most important to your business.